REMARKEABLE QUALITY:

5-year warranty

MOOG® is passionate about best-in-class engineering, research, and development. Therefore we can be confident about the quality of our products, and so can you. Each MOOG product is tested to the highest standards, worthy of the MOOG name and backed up by our NEW 5-year warranty.

MOOG_5y-Warranty_label_DEF_UK_newMOOGlogo

MOOG: TESTED TO THE HIGHEST STANDARDS.
NOW BACKED BY A 5-YEAR WARRANTY

Your reputation is built on reliable repairs, and the parts you choose matter. That’s why MOOG, the trusted name in Steering & Suspension, is raising the bar. Every MOOG part is engineered to the highest standards and now backed by an industry-leading 5-year warranty.

Dealing with faulty or difficult-to-install parts can disrupt the workflow, leading to wasted time, frustrated customers, and lost revenue. A single comeback can negatively impact a technician’s reputation, as customers expect reliable, long-lasting repairs. The right parts make all the difference with components that fit correctly, perform consistently, and stand up to everyday demands. MOOG’s commitment to best-in-class engineering, research, and development ensures that every part is designed as a solution—not just a replacement. Each component undergoes rigorous testing to exceed OE standards, guaranteeing durability, precision fit, and easy installation. Now, with a new 5-year warranty, technicians can install with total confidence, knowing the parts are built to last.

MOOG has always been synonymous with innovation and problem-solving. Our new industry leading 5-year warranty is a testament to the confidence we have in the quality and reliability of every Steering & Suspension part we produce.Robbie De Moor, Steering & Suspension Product Director, EMEA

MOOG: THE PROBLEM SOLVER

MOOG has been known as “The Problem Solver®” since 1937, when its front-end replacement parts outperformed factory originals. Decades of innovation, from electrically heat-treated springs in the 1920s to gusher bearings in the 1950s, have led to today’s cutting-edge steering and suspension solutions.

This problem-solving philosophy continues to drive MOOG’s advancements, ensuring precision-engineered components that fit right the first time, reducing installation issues. With extensive technical support, including installation support and training, technicians stay informed. And with the 5-year warranty, MOOG reinforces its commitment to durability and reliability.

Discover more about The Problem Solver >

REMARKEABLE QUALITY QUARANTEED

Thanks to our rigorous development and testing procedures, we are very confident about the quality of our products. That’s why every MOOG® part is backed-up by a market leading 5-year warranty. It’s our guarantee for your peace of mind.

All MOOG products are covered by our 5-year warranty:

See Coverage Limitations, Process Requirements and specific MOOG warranty limitations below.

OFFICIAL WARRANTY STATEMENT CONDITIONS OF TENNECO PRODUCT IN EUROPE, MIDDLE-EAST AND AFRICA

DISCLAIMER: This statement is not intended to define, limit, or describe the scope or intent of any applicable statutory provisions nor of any provisions of any existing contracts. In case of discrepancies between this statement and any other official bilateral warranty conditions, the latter shall prevail. All brands referred to in this statement are registered trademarks of Tenneco Inc. or one of its subsidiaries in one or more countries, distributed by Federal-Mogul and/or DRiV (hereinafter collectively “DRiV”).

The parts we supply will correspond with their specification at the time of delivery and will be free from defects in material and workmanship for the duration of the mentioned warranty period. This warranty applies only to defects arising under normal usage conditions of the vehicle with normal wear and tear of the part and proper use of the parts in accordance with DRiV’s specifications, instructions and catalogue. DRiV will accept no liability in respect of any defect arising or failure resulting from unfair wear and tear, willful damage, negligence, use outside normal operating conditions, misuse (racing, rally or motorsports and off-road), recycling or reconditioning, or alteration of the parts or modification of the parts or use of the parts in applications or vehicles other than those specified by DRiV’s own catalogue. The warranty period starts from the date of installation. A warranty service does not lead to an extension of the warranty period, nor does it set a new warranty period in motion.

In the event of a valid warranty claim, DRiV will be liable, at its option, to repair or replace the DRiV’s parts in question free of charge or refund the purchase price of the parts, under normal conditions within a set amount of time, depending on the specifics of the written warranty as explained in the specific sections below.

Our warranty applies independently of and in addition to all your statutory warranty rights, which you are entitled to free of charge in the event of defects and which are not affected by this warranty.

To the extent permitted by law, DRiV shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profit, loss of use, or any third-party claims.

This warranty is issued by: Federal-Mogul Global Aftermarket EMEA B.V., Prins Boudewijnlaan 5, 2550 Kontich, Belgium.

English customer portal: www.drivparts.com/en-eu/claims.html

In all cases, the warranty conditions of the respective partner organization from which the product has been purchased apply. In the event of a warranty claim or for the warranty conditions, please contact the organization where the product has been purchased.

If you are a direct customer of DRiV, Kontich, Belgium, and its direct and indirect subsidiaries in the EMEA region (i.e. you have received an invoice from DRiV directly for your purchases) you can file your warranty claim through the DRiV warranty portal:

English: www.drivparts.com/en-eu/claims.html
French: www.drivparts.com/fr-fr/claims.html
German: www.drivparts.com/de-de/claims.html
Italian: www.drivparts.com/it-it/claims.html
Spanish: www.drivparts.com/es-es/claims.html
Russian: www.drivparts.com/ru-ru/claims.html

Warranty Conditions apply for parts fitted, not for issues occurring before installation, or during transportation and/or storage. Where parts have been returned under warranty to your local supplier, DRiV has the rights to examine all components including any associated parts to determine whether the failure has to do with by how the part has been installed, or if there is a problem with its associated components, or any other reason.

All claims must be processed through the recognized party who originally sold the part. The claim can then be progressed to the organization from which the part originated.

DRIV’S REGIONS IN EMEA

The Warranty Conditions as stated in this document apply to Europe, Russia, Middle-East and Africa. These regions are specified as followed:

*1= Region-1: European Union Region: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Isle of Man, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
*2=Region-2: European countries not part of the Union but having same conditions: Albania, Andorra, Bosnia-Herzegovina, Guernsey, Iceland, Kosovo, Liechtenstein, Norway, San Marino, Svalbard, Switzerland, Serbia, Montenegro, Monaco, North Macedonia, United Kingdom, Vatican City.
*3= Region-3: Europe without EU: Azerbaijan, Bouvet Island, Falkland Island, Faroe Islands, Georgia, Gibraltar, Greenland, Jersey, Moldova, Turkey, Ukraine.
*4=Region-4: Eurasian Economic Union: Armenia, Belarus, Russia, Kazakhstan, Kyrgyzstan.
*5=Region-5: Middle and Far East: Afghanistan, Bahrain, Iraq, Israel, Jordan, Kuwait, Lebanon, Mauritania, Oman, Pakistan, Palestine, Qatar, Saudi Arabia, Tajikistan, Turkmenistan, United Arab Emirates, Uzbekistan, Yemen, Djibouti.
*6=Region-6: North Africa: Algeria, Benin, Burkina Faso, Cameroon, the Central African Republic, Chad, Coite D’ivoire, the Democratic Republic of Congo, the Republic of the Congo, Egypt, Equatorial Guinea, Gabon, Gambia, Guinea-Bissau, Mali, Niger, Morocco, Senegal, Sierra Leone, Togo, Tunisia, The Western Sahara.
*7=Region-7: Central Africa: Angola, Botswana, Burundi, Cabo Verde, Comoros, Eritrea, Ethiopia, Ghana, Kenya, Lesotho, Liberia, Madagascar, Mayotte, Malawi, Mauritius, Mozambique, Namibia, Nigeria, Réunion, Rwanda, Saint Helena, São Tomé and Príncipe, Seychelles, Somalia, South Georgia and the south, Swaziland, Tanzania, Uganda, Zambia, Zimbabwe.
*8=Region-8: South Africa: Republic of South Africa.

EXCLUDED FROM WARRANTY COVERAGE (GENERAL):

Normal wear and tear. All parts must be replaced in accordance with the vehicle manufacturer’s recommended service schedule.
Any issues that occur due to the part not being fitted by a professional installer.
Products which have been modified or damaged by improper installation and/or use of incorrect installation tools, contrary to the specifications of the vehicle manufacturer and/or DRiV.
Product damage caused by accident(s).
Products damaged by installation on any vehicle/engine other than indicated in the DRiV catalogue or its subsequent amendments.
Products that have been subject to misuse (racing and rally sport purposes, off-road usage with an inappropriate vehicle unless a product has been explicitly deemed for such usage, accidental damage, incorrect installation, improper or untimely maintenance, or improper application.
Reconditioned or recycled products.
Inappropriate storage of the part: it is a requirement that parts are stored in dry and cool warehouse conditions.
Products that are past any expiration date that is mentioned on the product packaging.
Products affected by damage during transportation.
Prior to settlement of a claim, DRiV reserves the right to examine all related DRiV and non-DRiV parts concerned in order to establish whether they constitute a contributory factor in the claim
This warranty does not affect your statutory rights.

WARRANTY LENGTH - Valid for regions *1; *2; *4

Warranty period	Series
5 years	MOOG Steering and Suspension parts

WARRANTY LENGHT - Valid for regions *3; *5; *6; *7; *8

Warranty period	Series
1 year	MOOG Steering and Suspension parts

Whenever you have issues during work or need technical assistance please feel free to contact our Garage Gurus On-Call call center. Our master technicians have a wealth of knowledge at their fingertips and are ready to help.

Our Gurus speak English, French, German and Spanish, but by email can handle more languages. Give it a try:

For phone contact: Garage Gurus On-Call support
For email contact: support@gurusoncall.tech